Safety FAQ
None so far, with Fedex as a reliable partner. All shipments have reached safely and in time.
Tue, 16 Jul, 2019 at 12:15 AM
The named shipper does not have to be present; however someone will need to be available between 9:00am – 6:00pm to hand over the boxed bike to be shipped. P...
Sat, 13 Jul, 2019 at 11:54 AM
Call Cyclop.in Support Mon-Fri, 10am to 5pm. We will contact the carrier on your behalf to get a solution. We at Cyclop are cyclists serving cyclists and of...
Tue, 16 Jul, 2019 at 12:17 AM
Don’t worry. We will reattempt delivery. In case you still do not receive, we will provide you the address of the FedEx location from where you can pick up ...
Sat, 13 Jul, 2019 at 3:23 PM
Yes, please speak to the hotel manager to store your bicycle and be willing to coordinate with the courier person. For security, the ID of the courier perso...
Sat, 13 Jul, 2019 at 3:24 PM
Every bicycle is automatically insured by our partners FedEx up to Rs 5000. For full coverage with our Premium Protection Plan you can contact Cyclop Suppor...
Tue, 16 Jul, 2019 at 12:24 AM
Contact cyclop.in Support within one week of your shipment. Have your order number and tracking number handy. You will be asked to send photos documenting h...
Sat, 13 Jul, 2019 at 2:47 PM