Support Center

Shipping FAQ 14

• How long will the delivery take?
• Q: What phone number should I enter when ordering?
• I need a copy of my invoice for my order. How do I go about with it?
• HOW LONG WILL IT TAKE FOR MY CYCLE TO TRANSIT?
• Q: Can I put other things like my helmet in the bicycle box?

View all 14

Discounts FAQ 2

• Q: Do you offer shipping for events?
• Q: Do you offer discounted shipping for cycling groups?

Boxing/Unboxing FAQ 4

• Q. Does Cyclop.in pack my bike for me?
• How to pack Your Bike
• Q: Is it safe to ship my bicycle in a cardboard box?
• Q: Does Cyclop.in offer group discounts?

Safety FAQ 8

• Q: Is Cyclop Bicycle Shipping safe? Any issues with the shipments so far?
• DO I NEED TO BE PRESENT WHEN MY BAG IS COLLECTED?
• Q: Who should I call if I need help?
• Q: What can I do if I miss a delivery attempt?
• Q: Which carrier does Cyclop use to ship?

View all 8

Cancellation/Refund FAQ 4

• Is the delivery time flexible?
• What are various payment methods?
• Q: How much in advance do I have to book my shipping?
• Q: What if I have to cancel my shipment?