Shipping FAQ

How long will the delivery take?
Typically, your package should reach you within 2-9 days of placing an order. In case you want your order to reach you within three days, then you select the...
Wed, 3 Jul, 2019 at 5:06 PM
Q: What phone number should I enter when ordering?
Provide the phone numbers of the persons handing off the bicycle and receiving the bicycle at either ends, so that the courier person can call them up and c...
Sat, 13 Jul, 2019 at 3:05 PM
I need a copy of my invoice for my order. How do I go about with it?
We ship all packages with an invoice that can be found along with the product. If you need a copy of the invoice, we can email it to you.
Wed, 3 Jul, 2019 at 5:06 PM
HOW LONG WILL IT TAKE FOR MY CYCLE TO TRANSIT?
After entering your postal or zip codes on our bike shipping page, our team will provide an estimated transit time based on information provided by our cour...
Tue, 16 Jul, 2019 at 12:15 AM
Q: Can I put other things like my helmet in the bicycle box?
Yes, but please make sure the weight does not go over 30kgs, including the weight of the box. Do not put any prohibited items if you are transporting by air...
Sat, 13 Jul, 2019 at 3:18 PM
Q: What is the process for bicycle shipping?
Fill this form to get a price estimate from us, usually varies from Rs 1600 – Rs 2500. Make the payment, provide us final pickup and drop addresses and we...
Tue, 16 Jul, 2019 at 12:15 AM
Q: How and when do I get my shipping labels?
You will get your shipping label within 1 day of making the payment. You must stick this on the bicycle box.
Sat, 13 Jul, 2019 at 3:19 PM
Q: How can I track my shipment?
You will get a tracking number by email as soon as we book your shipping. You will also get constant email updates up till the time of delivery. The Cyclop...
Sat, 13 Jul, 2019 at 3:26 PM
Q: Can I send a different item, not a bicycle?
Contact Cyclop Bicycle Shipping to send another item such as wheels.
Tue, 16 Jul, 2019 at 12:16 AM
Q: How do I attach the shipping label?
Stick securely on your box. It is best to put clear tape on it so that the writing does not smudge in case of rain. Also include one copy of the label insi...
Sat, 13 Jul, 2019 at 3:21 PM